How can we help you?
Search our knowledge base or browse popular topics to get started with visual learning.
Account & Settings
Manage your profile, email notifications, and password settings.
Billing & Subscriptions
View invoices, upgrade your plan, or cancel your Pro membership.
Courses & Certificates
Track learning progress, share credentials, and view course modules.
Frequently Asked Questions
How do I access the interactive sandbox labs?
Interactive labs are synced directly with courses. When you open a course module that includes a lab, you will see an 'Open Lab' button. You can also view all your active sandbox labs from your Dashboard.
What languages are courses generated in?
SkillCite currently natively supports 20 languages including English, Hindi, Tamil, Telugu, Spanish, German, French, Mandarin, and more. You can change your preferred language anytime in your account settings.
Can I use sandbox labs on mobile?
While you can read course content and watch animations on mobile viewports, the interactive labs (like code execution or option pricing models) require a keyboard and a desktop-sized screen for the best experience.
How does the refund policy work?
All sales on SkillCite are final and strictly non-refundable. No refunds shall be provided for subscriptions, courses, or pathway bundles once payment is processed.